Every Cup, Every Machine, Under Diagnosis.
From the first reported fault to the final signed-off repair — raise a ticket, approve the quotation, and watch the status update in real time. Sales, rental, and MMP machines, all serviced the same transparent way.
How a repair moves through diagnosis
Raise a Ticket
Tell us the machine and the fault. Every ticket gets its own number and an SLA countdown from the moment it's logged.
Review the Quotation
We inspect the machine and send a full cost estimate by email and WhatsApp. Approve or decline with one tap — no work starts before you say go.
Technician Repairs It
Track progress live in your portal, and get a digital invoice the moment the job is signed off.
Built for machines on the clock
Certified Technicians
Every ticket is assigned to a named technician you can track by ID, not a queue.
Live WhatsApp Updates
Quotations, approvals, and status changes reach you the moment they happen.
Transparent Quotations
See the exact parts and labor cost before anything is repaired — approve or decline yourself.
Digital Invoices
Every completed job and inspection fee comes with a proper, printable invoice on file.
Own a coffee machine that needs care?
Whether it's under rental, sold outright, or on a Monthly Minimum Purchase placement — log a ticket and we'll take it from there.
Raise a Service Ticket